Returns & Exchanges

At r.e.m. beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns on most products within 30 days of the delivery date.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Carefully place your items in their original packaging, ensuring all safety seals and components are included to prevent damage during transit.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return package.

4

Ship and Track

Drop off your package at the designated carrier location; once we receive and inspect your return, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing